DJ-Chicago Mobile DJ Productions ("DJ-Chicago," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when you visit dj-chicago.com (the "Site") or interact with our services.
1. Information We Collect
We collect the following categories of information:
- Information you provide: When you submit our contact form, request a quote, or schedule a meeting, we collect your name, email address, phone number, event type, event date, venue, how you heard about us, and any details you include in your message.
- Booking & payment information: If you book our services or make a payment, we may collect billing details. Payments are processed by third-party payment processors (e.g., PayPal); we do not store full payment card information on our servers.
- Automatically collected information: Our hosting provider and analytics tools may log standard technical data such as IP address, browser type, device type, referring page, and pages visited. We may use cookies or similar technologies to operate the Site and understand how it is used.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, provide quotes, and schedule consultations or events.
- Plan, prepare for, and deliver the entertainment services you book.
- Process payments and maintain business records.
- Send service-related communications (confirmations, timelines, follow-ups).
- Improve our Site, services, and customer experience.
- Comply with legal obligations and enforce our agreements.
3. How We Share Your Information
We do not sell your personal information. We share information only with trusted service providers who help us operate our business, including:
- Website hosting and database providers that store form submissions.
- Email delivery services used to communicate with you.
- Scheduling tools (e.g., Calendly) when you book a meeting with us.
- Payment processors (e.g., PayPal) for handling transactions.
- Analytics providers that help us understand Site usage in aggregate, anonymized form.
- Legal or governmental authorities when required by law, subpoena, or to protect our rights.
4. Cookies & Tracking Technologies
We may use cookies, local storage, and similar technologies to keep the Site functioning properly and to measure performance. You can disable cookies in your browser settings, though some features of the Site may not work as expected.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes, and enforcing agreements. When information is no longer needed, we delete or anonymize it.
6. Your Rights & Choices
Depending on where you live, you may have the right to:
- Access, correct, or delete the personal information we hold about you.
- Opt out of certain uses of your information.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a data protection authority.
To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.
7. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
8. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Site may link to third-party websites (such as social media platforms or payment processors). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be highlighted on the Site.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- DJ-Chicago Mobile DJ Productions
- 3032 N. Southport Avenue, Chicago, Illinois 60657
- Phone: (773) 472-5100
- Or use our contact form.

